New facilities

Clinic setup consulting from first idea to first patient

From feasibility and site selection to licensing, hiring, systems and a confident opening day.

Opening a clinic, medical centre or day-surgery facility in the GCC involves more sequencing than most investors expect. The trade licence, the health facility licence, the fit-out approvals, practitioner licences, the EMR, insurer networks and recruitment all depend on each other, and a delay in one quietly pushes back the others. Good clinic setup consulting is mostly about getting that order right the first time.

Tulazai Health guides owners and investors through the full setup, whether the project sits under DHA in Dubai, DoH in Abu Dhabi, MOHAP in the northern emirates, DHCR in Dubai Healthcare City, or MOH in Saudi Arabia. Dr. Neeraj Puranik brings 18+ years of hospital and clinic operations, so the facility is designed to run well after launch, not only to pass its opening inspection. We coordinate the process; licences and approvals remain the regulator's decision.

What changes for you

  • A realistic business case before money is committed
  • A layout that passes design review the first time
  • Licensing, hiring and systems sequenced to one plan
  • Insurance and operations ready on opening day

Scope

What the engagement covers

01

Feasibility and business case

Market and catchment review, specialty mix, competitor mapping, payer landscape, capital and operating cost estimates and a phased revenue model, so you decide on evidence before signing a lease.

02

Site selection and space planning

Assessment of candidate premises for zoning, access, parking and services, and a functional brief for your designer aligned with the regulator's facility design guidelines, such as the DHA Health Facility Guidelines.

03

Licensing roadmap and submissions

A step-by-step licensing plan covering initial approval, design review, inspection and activation with the relevant authority, plus coordination of trade licence, civil defence and municipality requirements.

04

Staffing plan and practitioner licensing

An opening organisation chart, job descriptions and recruitment timeline, with support for practitioner licensing through DHA Sheryan, DoH, MOHAP, SCFHS or the relevant authority for each hire.

05

Systems and equipment readiness

EMR and practice management selection that meets NABIDH, Malaffi or Riayati integration requirements where they apply, plus an equipment list and procurement plan tied to your services and budget.

06

Launch and first 90 days

SOPs, policies, front-office scripts, insurance readiness and a soft-opening plan, followed by a 90-day review of volumes, claims and patient feedback to correct course early.

Process

How the work runs

Clear stages, named owners and a written plan at every step, so you always know what happens next.

  1. Concept and feasibility

    We test the idea against the market, the regulator's requirements and your budget, and agree the service scope and facility type to license.

  2. Design and approvals

    The functional brief guides your designer; we review drawings against facility guidelines and coordinate initial approval and design review submissions.

  3. Build, hire and equip

    Fit-out, recruitment, practitioner licensing, equipment delivery and systems setup run in parallel on one integrated timeline, with weekly tracking of every dependency.

  4. Inspection and activation

    A mock inspection, final document checks and coordination of the regulator's inspection lead to licence activation and permission to receive patients.

  5. Open and stabilise

    We support the soft opening, insurance go-live and the first 90 days of operations, adjusting workflows until daily routines are stable.

Frequently asked questions

How long does clinic setup take in Dubai?
Much depends on premises, fit-out and recruitment. The DHA facility licensing steps themselves can take from about one month to several months, and practitioner licensing runs in parallel. A typical outpatient clinic project, from signed premises to opening, often spans six to nine months. We build a realistic timeline for your specific project at the feasibility stage.
Which authority licenses my clinic in the UAE?
It depends on location. Facilities in Dubai are licensed by DHA through its Sheryan system, facilities in Dubai Healthcare City by DHCR, those in Abu Dhabi, Al Ain and Al Dhafra by DoH Abu Dhabi, and those in the northern emirates by MOHAP. Each has its own design guidelines, inspection standards and activation requirements, which is why location decisions should come before design.
Can you help us set up a clinic in Saudi Arabia?
Yes. In Saudi Arabia private facilities are licensed through the Ministry of Health, practitioners are classified and registered by SCFHS, and insured care runs through CHI rules and NPHIES. We plan the licensing sequence, practitioner registration, CHI and insurance readiness and NPHIES connectivity together, because each depends on the others for a timely opening.
Do you guarantee our licence will be approved?
No. Licences are issued only by the regulator, based on its own review and inspection. What we provide is experienced preparation: a compliant design brief, complete submissions, mock inspections and prompt responses to regulator comments. That removes many of the avoidable reasons applications are delayed or returned, but the final decision always rests with the authority.
What does clinic setup consulting cost?
Fees depend on the facility type, number of specialties, location and how much of the process you want us to manage, from a feasibility study only to full project management through opening. We scope each project individually and provide a fixed proposal after an initial discovery call, so there are no surprises later.

Complimentary 30-minute call

Talk it through with Dr. Neeraj.

Tell us where your facility is today and where you want it to be. You leave the call with a clear next step.