New facilities
Clinic & Hospital Setup Consulting in Dubai
We help you decide between a mainland DHA licence and a Dubai Healthcare City licence based on specialty, patient catchment, ownership structure and cost. Then we manage feasibility, space planning against DHA design standards, staffing and the sequence from trade licence to initial approval, fit-out, inspection and activation.
The rules of the ground
Who regulates and pays in Dubai
Health insurance is mandatory for Dubai residents under ISAHD, with employers and sponsors responsible for cover and an Essential Benefits Plan setting the floor for lower-income members. This creates a deep insured market but also a demanding one: every prior authorisation, eligibility check and claim runs electronically through eClaimLink and DHPO, and pricing follows DHA rules. Networks are tiered by insurer and administrator, so a new clinic must decide early which plans its patients actually hold and pursue those networks deliberately.
Licenses mainland facilities and professionals through Sheryan, inspects before activation and sets the rules for health insurance and pricing in Dubai.
Licenses clinical and commercial activity inside the Dubai Healthcare City free zone under its own regulations, running parallel to the DHA route.
Dubai's health information exchange. A facility EMR must meet NABIDH standards before DHA will activate a new facility licence.
ISAHD is the Dubai mandatory insurance system; eClaimLink and the Dubai Health Post Office carry eligibility, authorisation and claim transactions between providers and payers.
Scope
What we deliver in Dubai
Feasibility and business case
Market and catchment review, specialty mix, competitor mapping, payer landscape, capital and operating cost estimates and a phased revenue model, so you decide on evidence before signing a lease.
Site selection and space planning
Assessment of candidate premises for zoning, access, parking and services, and a functional brief for your designer aligned with the regulator's facility design guidelines, such as the DHA Health Facility Guidelines.
Licensing roadmap and submissions
A step-by-step licensing plan covering initial approval, design review, inspection and activation with the relevant authority, plus coordination of trade licence, civil defence and municipality requirements.
Staffing plan and practitioner licensing
An opening organisation chart, job descriptions and recruitment timeline, with support for practitioner licensing through DHA Sheryan, DoH, MOHAP, SCFHS or the relevant authority for each hire.
Systems and equipment readiness
EMR and practice management selection that meets NABIDH, Malaffi or Riayati integration requirements where they apply, plus an equipment list and procurement plan tied to your services and budget.
Launch and first 90 days
SOPs, policies, front-office scripts, insurance readiness and a soft-opening plan, followed by a 90-day review of volumes, claims and patient feedback to correct course early.
Process
How the work runs
Concept and feasibility
We test the idea against the market, the regulator's requirements and your budget, and agree the service scope and facility type to license.
Design and approvals
The functional brief guides your designer; we review drawings against facility guidelines and coordinate initial approval and design review submissions.
Build, hire and equip
Fit-out, recruitment, practitioner licensing, equipment delivery and systems setup run in parallel on one integrated timeline, with weekly tracking of every dependency.
Inspection and activation
A mock inspection, final document checks and coordination of the regulator's inspection lead to licence activation and permission to receive patients.
Open and stabilise
We support the soft opening, insurance go-live and the first 90 days of operations, adjusting workflows until daily routines are stable.
Frequently asked questions
What does a healthcare consultancy in Dubai actually do for a new clinic?
Should I license with DHA or in Dubai Healthcare City?
Why does DHA require NABIDH before activation?
How long does insurance empanelment take in Dubai?
How long does clinic setup take in Dubai?
Which authority licenses my clinic in the UAE?
Complimentary 30-minute call
Talk it through with Dr. Neeraj.
Tell us where your facility is today and where you want it to be. You leave the call with a clear next step.